Multimedia help for specific products
If your product is not on this page, or your questions are not answered here, please contact us using the CD-ROM support request form.
Software updates/fixes
English Grammar in Use CD-ROM
An update is available now to make English Grammar in Use compatible with Windows Vista.
Advanced Grammar in Use CD-ROM
An update is available now to make Advanced Grammar in Use compatible with Windows Vista.
If you have installed Windows Live Messenger 8, Windows Defender or Office 2007, and have problems with these CD-ROMs, please go to the Clarity support website, where you will find more information about this, and how to solve the problem.
Essential Grammar in Use Third Edition CD-ROM
Download an update to solve this problem:
- 'Tests' do not work after installing Internet Explorer 7 or Windows Vista
face2face CD-ROMs
Download an update to solve these problems:
- Error message after installing Windows Live Messenger 8 or Office 2007
- Software does not run on Windows Vista
- 'My Test' does not work after installing Internet Explorer 7 or Windows Vista
Objective IELTS CD-ROMs
Download an update to solve this problem:
- Error message after installing Office 2007 or Windows Vista
GET CD-ROM
- Problems starting the program
Cambridge Advanced Learner's Dictionary Second Edition CD-ROM
- Issue with QuickTime 7 and Cambridge Advanced Learner's Dictionary CD-ROM
Download an update to solve this problem:
- QUICKfind stops working when you upgrade to Internet ExplorerŽ 7 and/or WordŽ 2007.
Cambridge Advanced Learner's Dictionary Third Edition CD-ROM
Download an update to solve this problem:
- Study Pages do not open or open very slowly when you upgrade to Adobe Reader® 9.
Dictionnaire Cambridge Klett Compact
- My dictionary won't change from QUICKfind mode back to FULL VIEW mode.
Diccionario Cambridge Klett Compact/Pocket
- My dictionary won't change from QUICKfind mode back to FULL VIEW mode.
Cambridge Exams Extra PET
Download an update to solve this problem:
- Software doesn't run on Windows XP Spanish or Italian.